Why do I need Value Vehicle Replacement GAP Insurance?
It is a sad fact that vehicle related crime represents a significant percentage of all reported crime in the UK. How often have You heard of people who have had their vehicle stolen or written off and have not been able to replace their vehicle with another of a similar value?

This is because at the time of loss You will only be entitled to receive the current market value of Your Vehicle from Your insurance company, not what You paid for it.

How Value Vehicle Replacement GAP Insurance cover helps You.
In the event of a Total Loss happening within the Geographical Area and occurring within the Period of Insurance, the Insurer will credit the motor dealer from whom You originally purchased Your Vehicle with an amount equal to the difference between the Market Value of Your Vehicle at the Point of Total Loss and the Market Value of Your Vehicle at the time of purchase. or the Purchase Price, whichever is the lower.

Even though You're insured, Your payout could stop here...	If You are wise, We'll pay the rest...

'We pay for what Your insurance company does not.'
Value Vehicle Replacement GAP Insurance is Our commitment to helping You retain financial security and peace of mind when You need it most. You could receive up to the original Purchase Price!

The Cover
To take advantage of the benefits of Value Vehicle Replacement GAP Insurance Your Vehicle must be:

Please refer to Your Insurance document for full Terms and Conditions.

effected by AA Warranty.

The protection offered to You is an Insurance policy. Like all Insurance policies it has terms and conditions. It is important that You read and understand these conditions to make sure that it is the right product to suit Your needs. If You have any questions on the content of this summary document, please contact AA Warranty customer services on 08707 559 613, or clarify them with Your sales executive. We will be happy to help.

This Insurance is underwritten by Link Insurance Company Limited (The Insurer) Authorised Insurers, registered in Gibraltar No.89254, whose registered office is 846-848 Europort, Gibraltar, and effected through AA Warranty (the Administrator for the Insurer). Claims made under this Insurance will be handled by AA Warranty.

Link Insurance Company Limited is licensed by the Commissioner of Insurance under the Insurance Companies Ordinance to carry out insurance business in Gibraltar and regulated by the Financial Services Authority (FSA) for the conduct of UK business (FSA Register Number 230684).

AA Warranty is a trading style of AA Mechanical Insurance Services Limited.

The Insurance
Subject to the correct premium having been paid, the Insurer will provide cover as detailed in Your Insurance document.

What is covered by Your Insurance
In the event of a Total Loss happening within the Geographical Area and occurring within the Period of Insurance, the Insurer will credit the motor dealer from whom You originally purchased Your Vehicle an amount equal to the difference between the Market Value of Your Vehicle at the Point of Total Loss and the Market Value of Your Vehicle at the time of purchase, or the Purchase Price, whichever is the lower.

If Your Vehicle is purchased new You will be entitled to a replacement vehicle matching the Vehicledescribed in the Schedule, or the manufacturer's equivalent superceding model. Settlement not to exceed the Purchase Price of the original Vehicle.

The most We will pay will be the amount shown on Your Schedule of Insurance.

Important notes

a).	You must have bona-fide motor insurance on Your Vehicle, issued by an authorised UK insurer, which gives You cover against accidental damage, fire and theft.
b).	If You only have third party, fire and theft insurance You can only make a claim on this Insurance for Total Loss resulting from fire or theft.
c).	For this Insurance to become effective, Your Motor Insurer must declare Your Vehicle a Total Loss, make a payment to You in settlement of Your claim, and declare Your Vehicle 'beyond economic repair'.
d).	If You make a claim on this Insurance You must do so within 30 days of the accidental damage, fire or theft occurring.
e).	You are advised not to to accept any settlement or offer made by Your Motor Insurer without Our prior agreement. You must inform Your supplying dealer as soon as reasonably possible that a claim may be in process. This will help Your dealer to obtain a replacement vehicle with the least inconvenience to Yourself.
f).	Wher the Insurance Holder or driver is under the age of 25 at the Point of Total Loss, the claim will be subject to a £250 excess.
g).	You cannot claim on this Insurance if the driver of Your Vehicle was affected by drugs or alcohol when the accident happened.
h).	To qualify for cover, Your Vehicle must be shown in Glass's Guide. Not all vehicles or their uses are covered. Details can be found in the General Conditions section of this Insurance.
i).	Certain exclusions apply to Your Insurance. Full details can be found in the 'what is not covered' section of Your Insurance document.
j).	You cannot claim under this Insurance if You have the option to receive a replacement vehicle under the terms of Your Motor Insurance Policy in respect of the Total Loss of Your Vehicle. (The balance of any cover hereunder will be transferred to the replacement vehicle on request).
k).	If You have elected to pay Your premium on a credit funding agreement You must be over 18 years of age at the time of Your Application. Failure to pay any premium instalment will result in the immediate suspension of cover and may result in cancellation. In the event of a claim, We may offset any outstanding premium against Your claim settlement.

Your Insurance does not cover: -

If You have a problem
Our aim is to provide the highest level of service to You at all times in dealing with all aspects of Your Insurance. If You feel We have not achieved Our aim, please inform Us. Your feedback enables Us to monitor and improve the service We provide.

In the first instance, please contact Our Customer Services Manager either by telephone on 08707 559 613, or by e-mail to customerservices@AAwarranty.co.uk. Alternatively write to them at AA Warranty, Warranty House, Savile Street East, Don Valley, Sheffield, S4 7UQ.

Please ensure You quote Your Insurance number in all correspondence and enclose any evidence or documentation You wish Us to consider in reviewing Your complaint.

We will do Our best to resolve Your complaint quickly and with the least inconvenience to You, ideally within 5 working days. We will keep You informed of the progress of Your complaint if We require time to investigate.

On receiving Our answer You may, if You are not satisfied, appeal in writing to The Underwriting Director, Motorway Direct, Warranty House, Savile Street East, Don Valley, Sheffield, S47UQ.
Please make sure any new evidence or information is enclosed.

We expect complaints to be quickly and satisfactorily resolved at this level, however You can take the matter further by writing to The Chief Executive Officer, Link Insurance Company Limited, registered office 846-848 Europort, Gibraltar, who will arrange an investigation into the matter on behalf of the Executive Directors.

If You have still not received a satisfactory response, or Your complaint has not been resolved within eight weeks of Our receiving it, You may refer Your case to the Financial Ombudsman Service, set up by the Financial Services Authority to review unresolved Complaints. They can be reached at: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0207 964 1000, e-mail: enquiries@financial-ombudsman.org.uk.

You may cancel this Insurance within 14 days of the Conclusion Date provided that You have not made a claim, and obtain a full refund by contacting Our customer services department. After 14 days You may cancel this Insurance but no refund of premium is available and any outstanding premium instalments must be paid in full.